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Privacy Policy
Last updated: March 26, 2026
This Privacy Policy describes how LimeAILab ("we", "us", or "our") collects, uses, and protects your information when you use our AI image generation platform at limeailab.com (the "Service").
1. Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Display name
- Password (hashed and salted, never stored in plain text)
- OAuth profile data if you sign in via GitHub or Google (name, email, avatar URL)
- Passkey/WebAuthn credentials if you choose this authentication method
AI Generation Data
When you use our image generation features, we collect:
- Text prompts you submit
- Reference images you upload (for image-to-image generation)
- Generation parameters (model selection, aspect ratio, resolution, seed values)
- Generated output images
Payment Information
When you purchase credits or subscribe to a plan, payment is processed by Creem. We store:
- Transaction records (amount, date, plan type)
- Subscription status and billing cycle
We do not store your full credit card number or payment credentials. These are handled entirely by Creem.
Usage Data
We automatically collect:
- Pages visited and features used
- Generation history and credit usage
- Device type, browser type, and operating system
- IP address
- Timestamps of account activity
2. How We Use Your Information
We use the information we collect to:
- Provide the Service — process your image generation requests, manage your account, and deliver generated images
- Process payments — handle credit purchases, subscriptions, and billing via Creem
- Maintain generation history — store your prompts and outputs so you can access them later
- Improve the Service — analyze usage patterns to optimize performance and develop new features
- Communicate with you — send transactional emails (account verification, password resets, payment receipts) via Resend
- Ensure security — detect and prevent fraud, abuse, and unauthorized access
We do not sell your personal information to third parties. We do not use your prompts or generated images to train AI models.
3. AI-Generated Content Data Handling
- Prompts are stored in our database (Cloudflare D1) and linked to your account for generation history purposes.
- Generated images are stored on Cloudflare R2 object storage.
- Reference images you upload for image-to-image generation are stored on Cloudflare R2.
- Generation parameters (model, resolution, aspect ratio) are logged alongside each generation record.
- If you choose to make images public or they are selected for the Gallery, the images and associated metadata may be publicly visible. Prompts are not displayed publicly unless you explicitly choose to share them.
4. Third-Party Services
We rely on the following third-party services to operate:
| Service | Purpose | Data Shared |
|---|---|---|
| Cloudflare (Workers, D1, R2, KV) | Hosting, database, image storage, caching | All service data is processed within Cloudflare infrastructure |
| Creem | Payment processing | Payment details, email, transaction amounts |
| Resend | Transactional email delivery | Email address, email content |
| GitHub (OAuth) | Optional account authentication | OAuth token exchange; we receive your public profile |
| Google (OAuth) | Optional account authentication | OAuth token exchange; we receive your basic profile |
Each third-party service operates under its own privacy policy. We encourage you to review their policies.
5. Data Storage and Security
- User data is stored in Cloudflare D1 databases.
- Images are stored in Cloudflare R2 object storage.
- Session and cache data is stored in Cloudflare KV.
- All data is encrypted in transit (TLS) and at rest within Cloudflare's infrastructure.
- Passwords are hashed using industry-standard algorithms and are never stored in plain text.
- We implement access controls and security best practices, but no system is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking
We use essential cookies only:
- Authentication session cookies — required to keep you signed in
- Security tokens — CSRF protection and related security measures
We do not use:
- Third-party tracking cookies
- Advertising cookies
- Social media tracking pixels
We may use Cloudflare Analytics or similar privacy-respecting analytics to understand aggregate usage patterns. These do not track individual users across websites.
7. Data Retention
- Account data is retained as long as your account is active.
- Generated images are retained until you delete them or delete your account.
- Generation history (prompts, parameters) is retained until you delete your account.
- Credits expire 30 days after being granted, as described in our Terms of Service.
- Payment records are retained as required by applicable tax and financial regulations.
- If you delete your account, we will remove your personal data and generated images within 30 days, except where retention is required by law.
8. Your Rights
You have the right to:
- Access your personal data and generation history through your account dashboard
- Download your generated images at any time
- Delete individual images or your entire account
- Update your account information
- Opt out of non-essential communications
- Request a copy of the personal data we hold about you by contacting us
To exercise any of these rights, you can use the relevant features in your account settings or contact us at contact@limeailab.com.
9. Children's Privacy
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete such information.
10. International Data Transfers
Our Service is hosted on Cloudflare's global network. By using the Service, you consent to your data being processed in the jurisdictions where Cloudflare operates its infrastructure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: contact@limeailab.com
- Website: limeailab.com